Complaints

Complaint

If the resulting product will have a hidden defect or malfunction during use due to reasons beyond the control of you, you can exercise the right of complaint. Products have a guarantee of the manufacturer, importer or seller, valid on Polish territory.


In order for your complaint was dealt join the returned product detail completed claim form (download). Complaints will consider as soon as possible.
 
Safe delivery


We offer you the possibility of safe delivery of goods.

If the goods you receive, has violated the package is incomplete or damaged by the carrier, fill out a complaint form (damage report) necessarily in the presence of the courier. Damage report should include the date, time of delivery and description of damage or defects observed in the commodity, given its make and model and have it with a courier who delivers your package.

If the consignment is intact outer packaging, you can in the presence of the courier check its contents. If after unpacking it turns out that the product is defective, you should also write a report of the damage. At the same time in such a situation, call or write to us .

Exchanges for the new is possible only if they meet the above conditions.

We want to assure you, as the Buyer maximum benefits from shopping in our store. Our goal is your satisfaction not only with selected products, but also the way they deliver.

 

 

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Due to the wide range of products offered by DIAMOS sp. J., The online store offers only a part of them. If you have not found what you were looking for here, we encourage you to contact us by phone or email. We will try to choose the right product.

 

DIAMOS Liliana Lewandowska i Wspólnicy sp. j.,

Topolowa 25 street, 47-420 Kuźnia Raciborska, Poland, www.diamos.eu

NIP: 639 200 38 05; Phone number: +48 32 454 40 50 or +48 605 034 956

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